Technical Support

Technical support and services offered by the STSA

The STSA offers technical support in the following areas:

membership queries
uses of specifications
general queries on relevant STS related specifications
the meaning of technical terms and definitions
technical aspects of the STS system

The STSA does not offer technical support for the following:

implementation of designs of payment meters or vending systems
design project planning
design validation
type testing

Since the STS Association membership is comprised primarily of payment meter and vending system manufacturers, it is not possible to give design support since most members are by definition, competitors. For assistance on this type of support, contact a technical consultant with experience in STS based systems designs.

Who do I contact for technical support?

For support, the following contact details apply:

technical queries - The STS technical consultant
administrative queries - the secretariat
management issues - the secretariat
manufacturer code allocation - the technical consultant
real tables - the technical consultant
certification - the secretariat

Contact details:

The Secretariat -
Mr. Jean Venter, c/o VdW&Co.
P.O. Box 868, Ferndale, 2160, Johannesburg, South Africa.
Tel: +2711 061 5000
info@sts.org.za

Website Queries: bruce@vdw.co.za

The Technical consultant -
Franco G Pucci
franco.p@mweb.co.za
+27723198313
+27312612684

Services Offered

Through the STS website (www.sts.org.za), the following services may be obtained:

order a manufacturer code
get the real tables
order specifications
download companion specifications
download simulation software
book your product in for certification testing
link to the key management centre
get a list of STSA members
get a list of certified products
find meter and vending system manufacturers
download compliance certificates for certified products